Last updated: August 19, 2024

Mowgli Adventures Media Ltd, found at //Mowgli-adventures.com/ (“Website”), is governed by the following privacy policy (“Privacy Policy”).

We respect your privacy and are committed to protecting it. 

The purpose of this Privacy Policy is to inform you what personally identifiable information we may collect and how it may be used when you visit, use our services, use our Mobile Application or make a purchase from mowgli-adventures.com (the “Site”) or otherwise communicate with us regarding the Site or Mobile Application (collectively, the “Services”). 

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, Mobile Application user, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. 

Any updates will be posted on our Site, with the “Last updated” date amended accordingly. We will also take any additional actions required by applicable law.

What Information Do We Collect?

Information You Voluntarily Submit to the Website: We may collect personal information from you, such as your name, address, phone number, and email address. For example, you may voluntarily submit information to the Website by leaving a comment, subscribing to a newsletter, submitting a contact form, or placing an order. Account information like username, password, and security questions may also be collected if you create an account. Customer support information you include in your communications with us is also collected when interacting with our Services.

Information We Collect from Others: We may receive information about you from other sources. For instance, you may link your Facebook, Instagram, and/or Google accounts to your user profile. If you choose to do so, we will receive your name, email address, and profile picture associated with that account. The Website may utilise the Facebook commenting system, so your profile picture may appear if you comment on a Website post. Additionally, we may obtain information from third-party vendors, service providers and payment processors who collect payment information on our behalf.

Automatically-Collected Information: We automatically collect certain information about you and the device you use to access the Website. For example, when you use the Website, we will log your IP address, operating system type, browser type, referring Website, pages you viewed, and the dates/times you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked.

Cookies

The Website uses cookies to store visitors’ preferences, record user-specific information on what pages users access or visit, ensure that visitors are not repeatedly sent the same banner ads, and customise Website content based on visitors’ browser type or other information that the visitor sends. Cookies may also be used by third-party services, such as Google Analytics, as described herein.

Users may, at any time, prevent the Website from setting cookies by using a corresponding setting of their Internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted anytime via an Internet browser or other software. This is possible in all popular Internet browsers. However, if users deactivate the settings for cookies in their Internet browser, not all functions of our Website may be entirely usable.

How We Use Your Personal Information

Providing Products and Services: We use your personal information to provide Services, including processing your payments, fulfilling your orders, sending notifications related to your account or transactions, and arranging shipping, returns, and exchanges.

Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as sending marketing communications by email, text message, or postal mail and showing you advertisements for products or services. This includes tailoring the Services and advertising on our Site and other websites to better suit your interests.

Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you register an account, you are responsible for keeping your account credentials safe. If you believe your account has been compromised, please get in touch with us immediately.

Communicating with You and Service Improvement: We use your personal information to provide you with customer support and to improve our Services. This helps us be responsive to your needs and maintain our business relationship with you.

Newsletters: On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the user’s interests. This behaviour will not be passed on to third parties.

How We Disclose Personal Information

We take your privacy seriously and are committed to handling your personal information with care. 

Under some circumstances, we may share your personal information with third parties to fulfil contracts for legitimate business purposes and other reasons as outlined in this Privacy Policy.

The circumstances under which we may disclose your personal information to third parties may include:

1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, delivery services, and IT support. These providers must maintain the confidentiality of your information and are prohibited from using it for any other purpose.
2. Business and marketing partners: We may share your information to provide services and advertise to you in our legitimate interests to run a successful business. Our business and marketing partners will use your information per their privacy notices.
3. Legal Obligations: We may disclose your personal information when required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will ensure that the entity respects your personal information in accordance with this policy.
5. Protection of Rights: We may disclose your personal information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or violations of our Terms of Service or as evidence in litigation in which we are involved.
6. With Your Consent: We may share your personal information with third parties for purposes other than those described above if you have provided your explicit consent to do so, such as to ship you products or through your use of social media widgets or login integrations.

We disclose the following categories of personal information and sensitive personal information about users for the purposes set out above in “What Information Do We Collect?”, “How We Use Your Personal Information”, and “How We Disclose Personal Information”:

Category

• Identifiers such as basic contact details and specific order and account information
• Commercial information, such as order information, shopping information and customer support information
• Internet or other similar network activity, such as Usage Data
• Geolocation data such as locations determined by an IP address or other technical measures

Categories of Recipients

• Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfilment partners, customer support partners and data analytics providers)
• Business and marketing partners
• Affiliates

Third-party Use of Personal Information

We may share your information with third parties when you explicitly authorise us to share it.

Additionally, the Website may use third-party service providers to service various aspects of the Website. Each third-party service provider’s respective privacy policies dictate how they use your personal information.

The Website currently uses the following third-party service providers:

Google Analytics: this service tracks Website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics.

Flodesk: This service delivers email updates and newsletters. We store your name and email address for purposes of delivering such communications.  Please refer to Flodesk’s privacy policy for further information.

Your personal information is not currently shared with any other third-party applications. The Website may amend this list occasionally at its sole discretion.

Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent; however, we may disclose or transfer personal information collected through the Website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganisation proceeding brought by or against us.

Anonymous Data

Occasionally, we may use anonymous data, which does not identify you alone or when combined with data from other parties. This anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data may include analytics or information collected from cookies.

Publicly Visible Information

Certain information may be publicly visible if you create a user profile on the Website or leave a comment.  To create a user profile, choose a username and password and input your email address for profile confirmation.  Your email address will never be available publicly.  You may also add an avatar, a profile description, and a link to your Website.

You can also link your Facebook, Instagram, and Google Accounts.

Users may see your username, avatar, profile description and Website information.

Children’s Data

The Website does not knowingly collect personally identifiable information from children under 16. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 16 in its database, please get in touch with us immediately at [email protected], and we will use our best efforts to remove such information from our records promptly.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Your Rights

You may have certain rights regarding your personal information, and we are committed to ensuring these rights are respected. 

Depending on your location and applicable data protection laws, your rights may include:

1. Access: You may have the right to request access to the personal information we hold about you. This includes the right to know what data we have collected, how we use it, and who we share it with.
2. Correction: If any personal information we hold about you is inaccurate or incomplete, you may have the right to request that we correct or update it.
3. Deletion: You may have the right to request that we delete your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent (where applicable).
4. Restriction of Processing: You may have the right to request that we restrict the processing of your personal information in certain situations, such as if you contest the accuracy of the data or if the processing is unlawful but you do not want the data deleted.
5. Objection to Processing: You may have the right to object to processing your personal information for specific purposes, such as direct marketing or profiling, based on legitimate interests.
6. Data Portability: In some cases, you have the right to request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format or transfer it to another data controller.
7. Withdrawal of Consent: If we are processing your personal information based on your consent, you may have the right to withdraw that consent at any time. This will not affect the lawfulness of the processing before its withdrawal.
8. Lodging a Complaint: If you believe we have infringed your rights, you may have the right to complain to your local data protection authority.

To exercise any of these rights, please get in touch with us at [email protected]. We will respond to your request in accordance with applicable data protection laws. Some rights may be subject to certain legal conditions or limitations.

Security and Retention of Your Information

While we strive to protect your personal information, please understand that no security measures are entirely foolproof, and we cannot guarantee absolute security. Additionally, any information you transmit to us may not be entirely secure during transit. We advise against using insecure channels to send sensitive or confidential information.

The duration of our retention of your personal information varies depending on several factors, including the need to maintain your account, provide the Services, comply with legal requirements, resolve disputes, or enforce our agreements and policies.

Complaints

If you have any concerns about how we handle your personal information, please contact us using the details provided below. If you’re not satisfied with our response, you may have the right, depending on your location, to appeal our decision or file a complaint with your local data protection authority.

International Users

Please be aware that your personal information may be transferred, stored, and processed outside your home country. This includes processing by our staff, third-party service providers, and partners in these countries.

If we transfer your personal information outside of Europe, we will use recognised transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent agreements approved by the relevant UK authority, unless the destination country has been deemed to provide an adequate level of protection.

Contact Information

If you have any questions regarding our privacy practices or this Privacy Policy or wish to exercise any of your rights, please email us at [email protected].

For the purposes of applicable data protection laws, and unless otherwise specified, we act as the data controller of your personal information.